HIPAA Notice of Privacy Practices

Get a Copy of Your Medical Record

You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. We will provide a copy or summary, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask Us to Correct Your Medical Record

You can ask us to correct health information about you that you think is incorrect or incomplete. We may say "no" to your request, but we'll tell you why in writing within 60 days.

Request Confidential Communications

You can ask us to contact you in a specific way (for example, by phone or mail to a specific address). We will accommodate all reasonable requests.

Ask Us to Limit What We Use or Share

You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree if it would affect your care.

If you pay for a dialysis service out-of-pocket in full, you can ask us not to share that information with your health insurer for payment or operations purposes. We will honor this unless a law requires us to share it.

Get a List of Those With Whom We've Shared Information

You can request an accounting of disclosures of your health information for the six years prior to the date of your request. We'll provide one accounting per year at no charge; a reasonable fee may apply for additional requests within 12 months.

Get a Copy of This Notice

You can request a paper copy of this notice at any time, even if you have received it electronically. We will provide it promptly.

Choose Someone to Act for You

If you have granted medical power of attorney or have a legal guardian, that person may exercise your rights and make choices about your health information. We will verify authority before taking action.

File a Complaint

If you believe we have violated your HIPAA rights, you may file a complaint with us using the contact information at the bottom of this page.

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights: 200 Independence Avenue, S.W., Washington, D.C. 20201 — call 1-877-696-6775, or visit www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.

Share information with your family, close friends, or others involved in your care

Share information in a disaster relief situation

If you are not able to tell us your preference — for example, if you are unconscious — we may share your information if we believe it is in your best interest, or when needed to address a serious and imminent threat to health or safety.

Marketing purposes

Sale of your information

We are required by law to maintain the privacy and security of your protected health information.

We will notify you promptly if a breach occurs that may have compromised the privacy or security of your information.

We must follow the duties and privacy practices described in this notice and provide you a copy upon request.

We will not use or share your information other than as described here unless you authorize it in writing. You may withdraw that authorization at any time in writing.